Technology Planning

7 Steps to Pain-Free Process Improvement for Growing Nonprofits

I spent most of my early career as the one-stop technology department for small-to-midsize nonprofits. I have been the first technology employee on more than one occasion -- this means that aside from walking into some chaotic technical situations, I've regularly faced a very common & problematic misunderstanding about whether problems are related to Process or Technology.

Small nonprofits with smart, hard-working, dedicated staff who have realized they need technology help (be it on staff or on contract) tend towards some other characteristics. Perhaps these sound familiar:

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ThinkShout takes the "Sotomayor" approach to opinionated technology planning

ThinkShout is still largely in the brainstorming phase of our own brand development. Sure, we're busy with client work already, actively solving interesting social media problems for social entrepreneurs - so we don't have a ton of time for navel gazing. But in the evenings, we do get together to discuss what we ultimately want to do with ThinkShout and how we want to carve out our own niche in the social media and web technology business.

For the past four or five years I've personally been very interested in doing information technology planning for non-profits and start-ups. To me, information technology planning is defined as a two-step process of:

a) understanding an organization's "human workflow" (ie, how they organize around tasks and deliverables, and how they communicate amongst themselves and with their target audiences) and

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Opinionated Consulting

Technology Planning

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