While there are some core PM skills that will be useful regardless of project size, there’s a specific approach and set of skills that can benefit you when managing large projects and long-term client engagements.
User research, when done well, provides a deeper understanding of users’ needs. It surfaces new solutions and opportunities, and can often save you from investing money in the wrong solutions or features for your web project.
We wish we could provide definitive answers, but we can’t. What we can do is highlight some things we are seeing that work and support you and your teams in thinking through strategic approaches to use what you have in new and different ways.