User research, when done well, provides a deeper understanding of users’ needs. It surfaces new solutions and opportunities, and can often save you from investing money in the wrong solutions or features for your web project.
We wish we could provide definitive answers, but we can’t. What we can do is highlight some things we are seeing that work and support you and your teams in thinking through strategic approaches to use what you have in new and different ways.
As people’s lives have come to an abrupt halt, we are still trying to keep as much moving as we possibly can. For many of us, this includes having lots and lots of virtual meetings.