Reclaiming Your Communications Calendar
Don’t let National Holidays Dictate your Life
Women for Women International (WFWI) supports marginalized women in countries affected by conflict and war. They enable women to earn and save money, improve health and well-being, influence decisions in their home and community, and connect to networks for support in the countries where they have programs. By utilizing skills, knowledge, and resources, women are able to create sustainable change for themselves, their family, and their community.
WFWI’s site suffered from messy architecture. It was difficult to manage, and the organization needed a compelling way to share positive stories with the world.
We partnered with Women for Women on content development to clearly state who they are and what they do. We also incorporated strong use of photography, and created clear pathways for people to find the content they want.
Reduced bounce rate by 21%;
Goal conversion rate up by 179%;
Goal abandonment rate down by 8%
For this project, it was especially critical to identify Women for Women’s core audiences and establish a foundational understanding of who was visiting their site, and how they were engaging with content. What we found was that Women for Women had strong initial site traffic (almost exclusively via paid advertising) but with a high bounce rate. We worked with the Women for Women team to redefine how they wanted to tell the story of their programming and their long term impact, then ensured that flowed through their design and into implementation.
To help them craft their content for the new site, we created page templates that guided them in terms of length of copy, and we partnered on creating strong, emotive language to drive action. It was a true partnership, reviewing what was added by the client and providing polish where needed.
We also greatly simplified the structure of the site to make it clear the impact of WFWI, and ended up minimizing their total content by 75%. Succinct, readable copy is increasingly important as it relates to website accessibility and SEO rankings. Our goal (and WFWI’s) was to ensure supporters didn’t miss the stories of these remarkable women.
Of course, words alone can’t tell the full story. Luckily, WFWI had an extensive photo library that allowed us to establish the structure and visual feel for the site, while creating an emotional tie between the work that WfW does and their site visitors.
There was a lot of passion behind this project, and we were keen to make it launch successfully, despite any challenges presented along the way. The client’s team was in flux. Experiencing changes made it difficult to maintain a consistent thread, but clear and frequent communication, and a passion for the mission, made a smooth launch of this beautiful site possible.
A unique aspect of this redesign, that we’re especially proud of, was that from start to finish we had an entirely female identifying team at ThinkShout working on this project. Beginning with the initial discovery and strategic direction, to wireframing and design, to the full implementation team – what started as a coincidence ended up feeling like kismet. The intersection of respect, the emotional subject matter of WFWI’s mission, and using technology and design to tell inspiring stories led to the final product: A site that shares the stories of extraordinary women overcoming insurmountable obstacles to thrive and realize their dreams.
Kiele, Naily, and Sadiyah share their experience as ThinkShout interns